Pre-Installation

If you are a potential client and are interested in ensuring that your server meets system requirements before purchase, we've readied a diagnostics package that you can upload to it that it may verify that requirements are met. This is an important step since your server must meet system requirements so that you are eligible for refund should something not work. Please read our Client Agreement to which you are bound by purchase for details.

Technical Support for Members

Free technical support is provided for Whois.Cart()™ products in their native form via email and discussion forums. While response is usually returned within a few hours, please allow an entire business day for the latter. Our dedicated staff will surely be able to solve whatever problems may arise. Please note however, that we are not responsible and do not provide support for server side issues, system requirements, theme customization difficulties or server misconfigurations. Also, please visit the FAQ in the forums before contacting the support staff (registration required). Please note that technical support is provided in english only. Our target support ceiling is one day on weekdays, and two on weekends.

Online Manual

Please click the link below to launch a searchable online manual.

LAUNCH THE ONLINE MANUAL

Downloads

Downloads are available form the client section. Please log in using the fields at the top of this page using the credentials sent to you at purchase time. You can view your keys, submit relocations, and access the downloads section (right hand side) from the latter.

Administrative Inquiries

Should be directed to Saeven at saeven@saeven.net, please allow 2-3 business days for response.